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Sweet Couture – Covent Garden’s hidden sweet spot
At the weekend Covent Garden’s piazza is always buzzing. Sometimes a little TOO overwhelmingly busy. So if you’re looking for a coffee and some exceedingly good cake, why not head to Sweet Couture on New Row. I was in the mood for cake. Something sweet and sickly with lots of…
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5 P’s of Extraordinary Customer Service
One of the best ways to keep customers coming back more often is by living the old Boy Scout Motto: Be Prepared. Be prepared to take care of your customers better than anyone else can or will. If every customer you work with is impressed at how knowledgeable you are,…
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The Joint Brixton Village: Review
Come Friday night sometimes hitting the tiles isn’t the most appealing option (especially when you can still recall the dodgy hangover of yester-weekend), so another way to fulfil the quota of ‘I’m out on a Friday night, still cool and not an 80 year old woman’ is dinner and a…
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How to get away with bellowing at the Manager you hate
I got away with bellowing at the Site Manager in front of a client. But only for around a month before I was sacked. I provoked such anger amongst the Management that they all competed to claim responsibility for my dismissal. My behaviour was increasingly volatile and erratic and I would frequently…
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How to use the London Underground
The London tube is ancient and sometimes doesn’t make the world of sense, especially if you come from a city that does not have its own underground facilities. Living in London for most of my life, this is something which I took for granted until travelling back from a bloggers…
