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WHO ARE YOU?
Identity is a fact of being who or what a person is (Google, 2013). Knowing who you are as an individual is a fundamental truth we should all be aware of. Being your self is equally important. Ever since I was teenager I noticed qualities about me; I was loud,…
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How to tolerate the colleagues you hate
“Good morning”, I cheerfully greet my colleagues. One mumbles a response, the rest don’t bother. Most of these tedious drones don’t speak and the ones that do shouldn’t. The office is shrouded in a crushing, prolonged silence broken only by moans, rants and tuts from the Customer Service Supervisor.…
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How to write an appeal letter after being sacked from the job you hate
**Warning this is humour – Not advise** When sacked you have 30 days to write your appeal letter and 30 minutes before your email account is deleted. Launch your attack immediately. I refuted Managements claim that my influence was entirely responsible for the team’s failings in February. I was in…
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5 P’s of Extraordinary Customer Service
One of the best ways to keep customers coming back more often is by living the old Boy Scout Motto: Be Prepared. Be prepared to take care of your customers better than anyone else can or will. If every customer you work with is impressed at how knowledgeable you are,…
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How to make a disastrous impression on your new Manager
Whilst in a typically bored and manic mood, I was introduced to a man waiting to be interviewed. I told him I hate the company so much I involuntarily shout the word “bastard” each morning before leaving the house. He laughed. I wasn’t joking. I assumed he was the one…
